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Safe Gaming

On hi bage Responsible Gaming

Entertainment comes with responsibility — know your limits, play in good health, and know that hi bage is here whenever you need support.

Age Verification 18+ Voluntary Limit Setting Self-Exclusion 24/7 Support
Remember: Gaming is for entertainment only. Never treat gambling as a way to recover money you've lost.

The Core Pillars of Responsible Gaming

Hi bage believes that building healthy gaming habits is every player's right.

Set Time Limits
On hi bage, you can set your own daily or weekly time limits for gaming. Once your limit is reached, the system will automatically notify you and give you the option to end your session.
Spend Limit Controls
Set daily, weekly, or monthly deposit limits. Once set, limits take effect immediately and can be lowered at any time — but increasing a limit requires a 24-hour waiting period.
Break Benefits
Taking breaks is healthy. On hi bage, you can voluntarily pause your gaming for anywhere between 24 hours and 30 days. During this period, you won't be able to log in to your account.
Self-Exclusion Programme
If you feel gaming is getting out of hand, you can request self-exclusion. This option lets you completely step away from all hi bage services for anywhere between 6 months and 5 years.
Age Verification & Protection
hi bage strictly prohibits anyone under 18 from playing. Every account's age is verified through KYC checks. Parental control tools are also available to help protect underage family members.
Expert Support
hi bage's trained support team is available 24/7. If you notice signs of gaming addiction, we'll guide you toward professional counselling services — free of charge and completely confidential.

What is responsible gaming and why does it matter

Responsible gaming isn't just about following rules — it's a way of life that puts your wellbeing first while still enjoying everything gaming has to offer. At hi bage, we believe that when players game with awareness, it becomes one of the most rewarding forms of entertainment there is.

Online gaming is growing in popularity across Bangladesh. But like any form of entertainment, gaming comes with boundaries — and knowing and respecting those boundaries is what responsible gaming is all about. hi bage is committed to helping you maintain those limits every step of the way.

hi bage's Commitment: We never encourage you to play beyond your limits. Our platform is designed to make it easy for you to stay in control at all times.

Core Principles of Healthy Gaming

Responsible gaming starts with a few simple but important principles. Keep the following in mind every time you start a session on hi bage:

  • Play for entertainment, not as a source of income. Gaming is entertainment. Chasing losses by playing more never leads to better outcomes.
  • Set a budget before you start. Decide how much you're willing to spend before each session — and stick to it.
  • Stick to your time limits. Playing for extended periods each day can have a negative impact on your mental health.
  • Avoid gaming under the influence of alcohol or when you're feeling mentally stressed. In this state, your ability to make sound decisions is reduced and the risk of greater losses increases.
  • Make time for family and friends. When gaming starts to affect your social life, that's a sign worth taking seriously.
  • Take regular breaks. Take at least a 10-minute break every hour — get up, walk around, and drink some water.

How Gaming Addiction Develops

Gaming addiction doesn't develop overnight. It gradually shifts from harmless entertainment to a serious problem, typically progressing through three stages:

Stage One: Playing occasionally, having fun, and enjoying gaming as a social or recreational activity. At this stage, you're fully in control.

Stage Two: The amount of time and money spent on gaming keeps increasing. There's a growing urge to play again after a loss. Stopping feels difficult even when finances are under strain.

Stage Three: Gaming takes over as a central part of life. Family, work, or studies begin to suffer. A pattern of borrowing money to keep playing starts to develop.

Hi bage's responsible gaming tools are designed to stop this cycle at the very first stage.

Important Information: Research shows that around 1–3% of players experience problematic gaming behaviour at some point. Awareness is your best defence.

How to use hi bage's responsible gaming tools

Log in to the hi bage platform and go to Account Settings, where you'll find the Responsible Gaming section. From there, you can activate the following features:

01
Set Deposit Limits
Go to Account Settings → Responsible Gaming → Deposit Limits to set your daily, weekly, or monthly maximum. Reductions take effect immediately.
02
Session Time Limits
Set a maximum duration for each gaming session. When time is up, hi bage will send you a notification and you can choose to take a break.
03
Reality Check
At regular intervals, hi bage will show you a pop-up displaying how long you've been playing and how much you've won or lost. This helps you stay aware of your session.
04
Cooling-Off Period
Take a voluntary break of 24 hours to 30 days. During this time, your account stays active but you won't be able to play or make deposits.
05
Self-Exclusion
If you need an extended break, consider joining our self-exclusion program. You can suspend all gaming activity for 6 months, 1 year, 3 years, or 5 years.
Check Yourself

Answer the questions below honestly. If you answer "Yes" to three or more, it may be worth seeking support.

1
Do you find yourself repeatedly trying to chase back money you've lost?
2
Is gaming causing problems in your relationships with family or friends?
3
Do you feel restless or irritable when you're not gaming?
4
Have you ever borrowed money or dipped into your savings to fund gaming?
5
Do thoughts about gaming creep into your mind while you're working or studying?
6
Do you often end up spending more than your set budget?

If you answered "yes" to three or more questions, please support@hibage.imto get in touch or Help Centre Reach out. You're not alone.

Risk Assessment Get Help
Direct Contact

There's no shame in struggling with gaming — our team will handle your situation with complete confidentiality.

support@hibage.im

24 Hours / 7 Days

Warning Signs

If you notice these signs, don't wait — seek help now

01
Obsessing Over Losses
After a loss, you find yourself dwelling on it all day and feeling a strong urge to win it back.
02
Exceeding Your Budget
Consistently spending more than you intended, even after making a firm decision not to — and having this happen repeatedly.
03
Hiding from Family
Hiding or lying about your gaming activity and spending from family members.
04
Impact on Sleep & Health
Staying up late to game, skipping meals, and a noticeable decline in physical and mental health.
05
Neglecting Work or Studies
Neglecting work or academic responsibilities in favour of gaming, with a noticeable drop in performance.
06
Debt & Financial Hardship
Borrowing money to game, skipping bills, or dipping into savings are clear warning signs of financial trouble.

You're in Control

Every responsible gaming tool on hi bage is completely free to use and can be activated at any time

Deposit Limit
Set your own daily, weekly, and monthly deposit caps. Reductions take effect immediately.
Instant
Time Limits
Set a maximum time limit for each session and receive reality check notifications.
Easy Setup
Cooling-Off
Take a voluntary break of 1 to 30 days. You won't be able to log in to your account during this period.
1–30 Days
Self-Exclusion
For long-term needs, take advantage of a complete gaming exclusion lasting anywhere from 6 months to 5 years.
Long-Term

General Enquiries

Your most frequently asked questions about responsible gaming

Not at all. Responsible gaming is for every player — including those who are already gaming in a healthy way. It's simply a way to keep your gaming experience enjoyable and sustainable over the long term.

No. When you activate self-exclusion, your account balance remains safe. You can withdraw your funds once the exclusion period ends or by contacting hi bage Support.

Limit reductions take effect immediately. However, requests to increase a limit are subject to a 24-hour cooling period. This delay is intentional — it's designed to prevent decisions made in the heat of the moment.

Not directly — but if a family member has concerns, they can reach out to support@hibage.im. The hi bage team will assess the situation and take appropriate steps.

The hi bage support team can connect you with local mental health professionals or counselling services. Get in touch via support@hibage.im or live chat — complete confidentiality guaranteed.

Never. hi bage strictly enforces an 18+ policy. Every user's age is verified at registration and through KYC checks. Any account found to belong to a minor is closed immediately.

Enjoy Responsibly hi bage

Play mindfully, stay within your limits, and keep entertainment just that — entertainment. hi bage is always here for you.

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